Hot Stone

FAQs

MWPV-5945

"Hot Stone is among the top 10% of restaurants worldwide"

Hotstone London

All bookings must be made online via our website as we require card details to secure booking. Click here to visit our reservation page: select the date and time you wish to book with us and complete your booking. You can book up to 3 months in advance for both dinner and lunch.

Once completed, you will receive an email confirming your booking. Kindly check your spam/junk folder.

 You can cancel/amend your booking free of charge 24 hours prior to your reservation time. £50 pp will apply if you cancel/amend late (within 24 hours) of your reservation time or do not show up.

If you do not see any time on the selected date, it may mean we are fully booked. We highly recommend guests book at least 2,3 weeks in advance.

To EDIT/CANCEL a booking, please check the bottom of your booking confirmation email (Kindly check your spam/junk folder) and you will find 2 buttons – EDIT and CANCEL. Please note the system won’t let you cancel if your booking is within 24 hours and late cancellation fee will apply.

Once you have completed the booking form, you will receive an email confirming your booking. If you do not receive our email within a few minutes please make sure to check your spam/junk folder and remember to mark it as ‘not junk’.

You can cancel/amend your booking free of charge 24 hours prior to your reservation time. £50 pp will apply if you cancel/amend late (within 24 hours) of your reservation time or do not show up.

You will find a QR code on your Voucher PDFs. (automatically emailed to your email address upon purchase).

If you cannot locate it, please email info@hotstonelondon.com, and a member of staff will assist you. 

We are very glad to hear you and your group are looking to dine with us. Please see our group/private hire enquiry form page with more details about our restaurant, CLICK HERE.

We do not have any vegan options and have very limited gluten-free dishes.

We have Vegetarian Tasting Menu.

We have halal wagyu- should you need a halal substitute, please notify the restaurant at least 48 hours notice before the reservation time by emailing info@hotstonelondon.com

For the full menu, please visit our website- www.hotstonelondon.com/menu/

Yes, we currently have monetary vouchers which you can purchase from this link (click here).